sent my adopted daughter there for a recall and what a disaster that was she met the Service Advisor Ted Bouton and he pretty much told her the car is junk why did you buy a Volkswagen there junk ! Really is this not a Volkswagen dealership how in the hell is he still and employee ! they never did the recall it went for instead scared her so bad she called crying thinking she would die driving it . Stay away from that place worthless service advisers and clueless just another way to take advantage of a young woman !
I had a fantastic experience for my first time buying a car with the help of Ibrahim. Definitely will come back. Truly an amazing car dealer and dealership.
I have now purchased two used cars from MileOne dealerships and been extremely pleased with each one! Both times they have had good selection at two different dealerships and the service has been great. They are always organized and prepared when I arrive. They make the process quick and easy and they offer a fair price for a reliable car. I am so happy with my purchase and the service they have offered! I highly recommend MileOne to anyone looking for a car!
My Aunt and Uncle were looking for a brand new 2018 Toyota Camry. Dan Coy in used cars promptly directed them to Bobby's Haag, the Toyota new car manager, who was able to offer them all the information they needed. Mr. Haag answered their questions and even offered to be available to them on his day off if they needed additional help. My aunt and uncle ended up purchasing a Lexus instead of the new Toyota, but the exceptional quality of service provided to them from all of the management teams involved warrants the highest star rating.
Parts director J. Dirk Fye was extremely rude and disrespectful... He never gave I contact, he place all of my items on the desk and push them to me... When I ask him question he never responded. The whole experience made me feel belittled and unsettling. He acted as if he didn't like people of color. And when I asked for the manager over him he stated there was none and put his card on the desk. If in fact this is who mileone has choose to represent them in leader ship role it need to be reevaluated
Mileone Autogroup is a US Car Dealer based in Towson, Maryland. Mileone Autogroup is located at 1 Olympic Pl Suite 1200, Towson, MD 21204, USA.
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