Love this gym! It's definitely a judgment-free environment like the company advertises, and the atmosphere is full of good vibes from other gym attendees.
Spacious and economical, but they don't offer barbells and are further limited in strength equipment. If you are into weight training, be prepared to do lots of reps and lots of isolation exercise on machines. Unless your goal is weight loss, planet fitness ultimately disappoints with exercise equipment that ultimately is limited in its ability to build you up (no opportunity to strength train with barbells) or make you more athletic (not much that could be considered functional training)
This is a new location. So far, I enjoy working out at this gym. The equipment operates well and other members give off positive energy. I am sure management is still working on staff development, including customer service. Some staff members need to work on engaging their customers while in the gym, accepting feedback from customers without becoming defensive, following up on what they said they were going to do, and being consistent with company procedures. Since the gym just opened about a month ago, management may want to consider scheduling a monthly staff meeting to highlight start-up successes and to address any problem areas that need improvement, including the above and staff's different interpretations of company policies. The company's policy on clothing is written vaguely and allows staff to make inconsistent judgement calls, which could make a member feel like he or she is not being treated fairly, he or she does not belong there, ....
I can't say the same for the staff, unfortunately. Some of the people stationed at the check-in desk have poor customer service skills that range from awkward to downright antagonistic. But a few of the other people at front are sweet which makes up for it. Overall, I like this location. It's clean, it has good vibes, and I'm comfortable working out here.
Good place to work out, no one seems to be simply trying to be healthy, there are some big guys in there but most seem to be fit or getting fit. My goals are just to be healthy and stay strong. I'm just trying to maintain a good quality of life.
I like planet fitness, I go to all of their locations since I'm an Uber driver and having the black card makes it worth it. Only gave 4 stars because the personal trainer was exceptionally loud/blasting music that I could over hear my own music. Just a bit distracting/irritating.
Planet Fitness is a US Gym based in Towson, Maryland. Planet Fitness is located at 6859 Loch Raven Blvd, Towson, MD 21286, USA.
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