Please, let this be a lesson to anyone who works in retail. They tell you to greet EVERY customer for a reason... will not be coming back soon.
Do I think this is a case of discrimination? No, absolutely not. Do I think this is a case of poor customer service? Yes. Yes, I do. This store, from my experience, usually has excellent customer service. But, to be honest, I was disappointed. I'm now on my way to another merchant.
Great little store that you can find all kinds of good learning toys.
I came in to buy coloring books for my niece and nephew. It was the middle of the afternoon, and there was only one other customer there. I walked in, but was not greeted by either one of the two young ladies working there. I walked around the store for about ten minutes, and still hadn't been greeted. At that point, a customer came in, who was promptly greeted and asked if she needed help finding anything.
...I should mention that I'm a young, African-American woman, and the customer who came after me was White. The two sales associates were also White. I hung around for about a minute after that, just to see if either sales associate would recognize the fact that I had not been greeted and fix it, but neither did. On my way out the door, one of them said, "Have a good one." I did not respond.
Wonderful ideas for young minds. Great deals and the employees are very helpful and friendly.
Great store for parents,teachers and therapist. Has lots of educational and therapeutic toys and poster for children.
Wonderful selection of tools for teachers as well as parents. Lots of toys, too.
Lakeshore Learning Store is a US Clothing Store based in Towson, Maryland. Lakeshore Learning Store is located at 1620 E Joppa Rd, Towson, MD 21286, USA.
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