Excellent customer service! The associate went above and beyond for my repair and engraving. Took a little time for me to receive my items in the mail but it was well worth it. Two of my pieces are about nine years old and they now look better than brand new!
We purchased our wedding rings here and the entire experience went way beyond anything I expected. I am a savvy shopper and customer service means a lot to me. For what we wanted, Tiffany's price was very comparable to others and so we went with the name. From the moment we walked into the store we were treated like people making an important decision and they made sure that we got what we wanted and, more importantly, were happy. We didn't once feel like the sales associates were fighting over a sale, and they worked as a team to provide a very relaxing atmosphere that included being served vanilla bourbon tea. We left the store getting exactly what we wanted and honest feedback (yellow gold was recommended over platinum because the ring chosen looked better in yellow). We were blown away with the customer service and received follow-up emails from the sales associate making sure we were happy and inviting us to champagne once we picked up our rings. We were floored to have gotten a Christmas card also. I would recommend this store 100%. As an FYI, I live by the dollar a day principle. I got what I wanted at a price that was very reasonable. I am not rich but saved for this and was treated as anyone wants to be treated - a regular person marking an important life event. I will look back fondly at the memory of selecting these rings come my wedding day. Again, I would recommend this store to anyone.
Tiffany Co is a US Jewelry Store based in Towson, Maryland. Tiffany Co is located at 825 Dulaney Valley Rd, Towson, MD 21204, USA.
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